ANDERSON WHEELCHAIR

FAQS

Why choose Anderson Wheelchair?

For over 54 years we have been providing high quality healthcare products and services to our community. Our experienced customer service representatives will happily answer your questions about our products and services and they will assist you in determining the proper items to serve your needs. We recognize how critical it is for patients to have their equipment quickly. Our process and commitment to exceptional service allow us to provide equipment efficiently.

What do I do if my medical equipment needs service repairs?

We service everything we sell, so when you purchase an item from us you can rest assured that our technical support staff will provide maintenance and repair service when you need it. We service everything from the simplest to the most complicated. We make house calls, too! When you need medical equipment and you are covered by Medicare, Medicaid, or private insurance; our medical billing staff can handle the red tape for you to determine if you qualify for reimbursement on approved items.

Which insurances do you work with?

Anderson Wheelchair is a licensed provider for Medicare, Medicaid, BCBS, HealthPartners, and other private insurance plans.

How much of the cost of my medical equipment will be covered by insurance?

Most insurance companies will pay between 50% and 80% of a set allowable price for medical equipment. The amount that your insurance company covers will depend in part on the type of equipment you need and the state in which you live.

How do I submit a claim to my insurance for medical equipment?

As an authorized provider for Durable Medical Equipment (DME), Anderson Wheelchair will handle all of the paperwork for you. Once we have received your doctor’s approval, we will send the necessary documentation to your insurance company for approval. Once we receive an approval, we will work with you to select and deliver the right equipment. Once equipment is delivered, Anderson Wheelchair will bill your insurance for you.

What type of equipment does Anderson Wheelchair provide?

Anderson Wheelchair provides manual wheelchairs, standard power wheelchairs, Complex Rehab Technology (CRT) equipment, scooters, hospital beds, walkers, patient lifts, mobility ramps, vehicle lifts, lift chairs, gait trainers and other equipment that is customized for the patient’s needs. With each of these categories, Anderson Wheelchair works with a wide array of manufacturers, which allows us to select the right equipment for the patient’s needs.

How do I choose which equipment will be the best for me?

Our mobility and rehabilitation specialists are trained to help you determine which product(s) will be best for your height, weight, and intended use. Often times we will work together with a physical therapist or occupational therapist to determine which products will fit your lifestyle best.

Have Questions?

Have questions about a product you would like to purchase or rent? Anderson’s Wheelchair is open Monday – Friday from 8:00 a.m. to 5:00 p.m. Contact us online, give us a call, or stop in to our Rochester location! We look forward to helping you in any way that we can.

About

ANDERSON WHEELCHAIR

Anderson’s Wheelchair is a family owned and operated business located in Rochester, MN, serving the greater South East Minnesota area for over 53 years! Located directly across from the Rochester Mayo Clinic St. Mary’s Hospital facility, Anderson’s Wheelchair supplies a complete line of home medical equipment and supplies, but our specialty remains wheelchairs!

About

ANDERSON WHEELCHAIR

Anderson’s Wheelchair is a family owned and operated business located in Rochester, MN, serving the greater South East Minnesota area for over 52 years! Located directly across from the Rochester Mayo Clinic St. Mary’s Hospital facility, Anderson’s Wheelchair supplies a complete line of home medical equipment and supplies, but our specialty remains wheelchairs!

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Google Rating

4.3

Anderson Wheelchair

gary hegland

19:18 28 May 20

Contacted Drew @ Anderson Wheelchair about a roller walker, he was great delivered and set me up quick. Great service and product I highly recommend.

Nicholas Schmit

20:34 17 Mar 20

Anderson wheelchair is amazing! They have great employees and the customer experience was above and beyond. I would definitely go back again if needed. Love this business!

Sherri Ruesink

16:37 02 Dec 19

Anderson Wheelchair is great! They delivered a lovely recliner and made sure it worked before leaving. Very professional and courteous staff. We will definitely use them again if the need arises.

g moose

00:59 04 Aug 19

Highly recommend this family-owned and operated business! Tyler was very knowledgeable and kindly delivered my shower/commode chair to my hotel room and fit it to me perfectly. That is good business practice, and rare.

Charmayne Cochran

16:08 30 Oct 19

Outstanding service/customer service! I have lived in the Rochester area for 30+ years and fortunately never needed your serves but, havery recommended you many, many times. Today my knee roller, that I purchased second hand, broke. I called shortly after 9am and it was delivered before 10:15 am the same day! I can't thank you all enough for for going the extra mile to help me out. Blessings to you all!

Brandon Kautz

18:22 13 Aug 20

We rented some bathroom equipment for my dad after his surgery, Anderson’s was extremely helpful in delivering and setting us up! I would highly recommend.

Melissa Tok

20:55 21 Jan 21

After waiting for weeks for local companies (Eau Claire, WI) to call us back to start discussions about a CPAP machine, we were referred to Anderson Wheelchair. They answered our questions promptly, professionally, shipped the machine to our home, and followed up to see if we had questions. Love this father and sons owned business and will defiantly call them first next time!

Krista Jacobson

14:48 15 Jul 21

I have been coming here for all my DME needs ever since I was a little girl. I have tried other places but all they care about is profit which I think is DISGUSTING! This place actually cares about you as a human and money is farthest from their minds. I went in yesterday to get my brand new wheelchair and I had the best service out of any of the other places I have been. (Sure I spent 3 hours here, but it was worth it and needed to make sure my chair was JUST right)

Mike Daly

18:33 06 Aug 21

My 92 year old mother was so happy with the attention that Drew gave her! He was able to outfit her in a used electric chair, and she’s very happy now! Mike Daly

Connor Faupel

00:54 13 Aug 21

Best service in town! They took extra special care of my grandpa who needed a wheel chair. They had him fitted for a chair for a very fair price. My grandparents are still talking about their happy experience to this day. Highly recommend!

Vincent Mulano

13:44 23 Aug 21

Prompt service and shipping outside the USA, exelent staff thanks to Mr. Drew.

Crystal Larson

11:17 15 Dec 21

Andersons wheelchair was so nice and easy to work with. They were willing to go above and beyond just to make things work out for me by helping me find a step stool so I could get into my bed safely. (I needed a bariatric step stool) Drew in particular was very helpful in keeping me up to date on what was going on with my bed and any needed info that was still needed. Tre(sorry if I butchered the spelling) and Dave who came to set up my specialized hospital bed were very helpful and professional. They took the time to explain it to me and where to reference back to or just call them they would be more than willing to help. Long story long. This was an awesome company to work with! Thanks guys ill be back for future needs.

Gary Weaklend

23:16 20 Feb 22

I had surgery at Mayo followed by radiation treatment and needed a lift recliner delivered to my motel room. Anderson Wheelchair was recommended to me so I called them around 11:00 AM and explained my situation. They delivered a lift chair to my motel room by 3:00 PM and had it setup and ready to go. Great company and I would highly recommend them.

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ANDERSON WHEELCHAIR

FAQS

Why choose Anderson Wheelchair?

What do I do if my medical equipment needs service repairs?

Which insurances do you work with?

How much of the cost of my medical equipment will be covered by insurance?

How do I submit a claim to my insurance for medical equipment?

What type of equipment does Anderson Wheelchair provide?

How do I choose which equipment will be the best for me?

Have Questions?

About

ANDERSON WHEELCHAIR

About

ANDERSON WHEELCHAIR

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